VEHSI's Grievance Redress Plan is a comprehensive framework for improving transparency and accountability.
Due to the extensive works involved in the construction of the Port-Vreed-Hoop Project, VEHSI has established a comprehensive Grievance Redress Mechanism (GRM) through which stakeholder concerns, suggestions and external grievances can be efficiently and professionally resolved.
The objectives of VEHSI's GRM are to:
CSR Contacts
Location
Project Office
Foreshore Plantation Best
West Bank Demerara, Guyana
Corporate Office
Lot 16 Mudlot Kingston
Georgetown, Guyana
Grievance
Phone: +592-608-6002
Email: csr@vehsi-csr.com
Grievance Box
Reg. 3 RDC Office
Vreed-en-Hoop Post Office
West Demerara Regional Hospital
Hours
Monday - Friday
8:00 to 16:30 hours
To assess potential conflicts and grievances that may arise from project activities.
To help the responding institution build capacity to deal with the assessment.
To develop an action plan to streamline the process of resolving complaints.
To serve as a mechanism that promotes accountability and transparency.
To help improve the project’s monitoring and evaluation process.
VEHSI's GRM Process